Hosted call centers are the future of telemarketing. Introducing Cloud central’s Call center solution. Add agents, create departments and control leads to optimize your call flow and to make sure every minute spent during calling hours is used to boost your productivity.
Features
Unlock the full potential of your call center by comparing, analyzing and optimizing your process
Live call recording
Smart call routing
Standard / Multi level IVR
SMS integration
Auto attendant
Call transfer
Plug n Play CRM
Sticky agent
Time conditions management
Voicemail
Detailed call reports
Set business timings
Lead management
Call whisper
Call barge in
Text to speech conversion
Multi-Device Compatibility
Advantages
Unlock your full business potential by managing all your tele calling campaigns under one roof.
Handel both inbound and outbound calls at the same time
Manage multiple campaigns under one platform
Scale up on demand
Eliminate bulky infrastructures
Reduce set-up cost and minimize your operational cost
Pricing
IVR, Toll free, Virtual mobile number, Call center solution & Voice broadcasting
Starter
₹
299
/Month/Channel
- 1000 Minutes
- 10 Agents
- Additional call value 0.55p
- 10 Channels
Best Selling
₹
399
/Month/Channel
- 3000 Minutes
- 15 Agents
- Additional call value 0.55p
- 10 Channels
Professional
₹
699
/Month/Channel
- 6000 Minutes
- 30 Agents
- Additional call value 0.55p
- 10 Channels
FAQ
What our customers ask about our call center solution
VMN stands for Virtual Mobile Number. They are similar to regular mobile numbers, except that they are not tied to a physical device. They are standard 10 digit numbers that look just like any other phone number. VMN is mostly used by telemarketing companies.
The medium through which phone calls are made in a cloud telephony system is called channels. The more number of channels your VMN or toll free number has the more number of phone calls are made or received. For example: for every outbound call made through a cloud telephony you require two channels and for every inbound call receive you require one channel. If you have 10 channels connected to your system then you can receive 10 simultaneous incoming phone calls and 5 simultaneous outgoing phone calls
No, we believe if our service is the best we don’t require to hold anyone accountable for using our product and we don’t force companies that does not require our service to stick with us.
No, Our solution is scalable up to demand. you pay for what you use.
Cloud central will help you train your staff to work with our call center solution. Every time you onboard a new staff you just have to go through knowledge hub to show your staff how our system works.
Cloud central only offers prepaid billing for all their customers.
Cloud telephony works completely on a cloud infrastructure. You don’t need to setup a physical EPBX t your premises to use a cloud telephony system
Download Brochure
Download our product portfolio and understand what works the best for your business communication.
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